Frequently asked questions
What buyers ask before the first order.
Need a detailed quotation or a market-specific recommendation? Send us your target price, quantity and sales market.
Talk to our sales team ↗What is your minimum order quantity?+
Samples and small trial orders are supported. Standard wholesale MOQ starts from 20 units, while final MOQ depends on model and customization.
Can you produce electric bikes under our brand?+
Yes. We support logo, color, component, packaging and product-development customization through our OEM and ODM programs.
Do you have stock outside China?+
ZUMIBIKE operates US, EU and Brazil warehouse programs for selected products. Exact model, configuration, quantity and delivery timing must be confirmed in the current quotation.
Which compliance documents can you provide?+
Available documents vary by model, configuration and destination market. Send the exact product and target country so the current file set can be checked before ordering.
What after-sales support is available?+
We provide a two-year warranty program, spare parts supply, technical documentation and remote support for distributors and dealers.